Shipping & Refunds
Terms of Sales
TheCBDwholesaler.com does not deliver or sell any merchandise to a minor clientele.
Shipping is possible everywhere in Europe. (Each country Member State of the European Union has its own laws, thank you to inquire about the laws of your country before placing an order, we could in no case be held responsible if the package does not reach its destination).
We decline all responsibility in case of loss of parcels or customs seizure
1. MODE OF DELIVERY
1.1. Delivery in Switzerland:
The mailing by post priority: the reception will be made within a period of 24 to 48 hours, the working days.
We decline any responsibility in case of loss of the packages.
1.2. Europe Delivery:
For delivery in Europe, we send all orders by registered mail (priority mail followed).
Shipping costs for foreigners are € 15 (with a tracking number).
Delivery is made within 5-10 days (working days) as soon as payment is received. You will receive a confirmation email afterwards with a tracking number.
Track your order: You can track your order by logging on to www.post.ch or on the postal service site in your country.
Each country Member State of the European Union has its own laws, thank you to inquire about the laws of your country before placing an order, we could in no case be held responsible if the package fails to reach its destination.
No compensation, reimbursement or compensation will be offered in case of seizure, loss, prosecution or fine imposed on the final customer.
2.1 We offer the following payment methods:
Payement by Paypal
Payment by credit card
Prepayment by bank transfer.
Please note the number of your order on the bank transfer, otherwise, the treatment of your order will be disturbed.
We kindly ask you to make the bank transfer within 3 days (national) or 7 days (international) following the date of your purchase. If the delay is not respected, the order will unfortunately not be honored.
3. PROMOTIONAL CODES AND THEIR USE
3.1 Promotional codes are vouchers that can not be purchased, but that we issue as part of promotional campaigns with a limited validity period
3.2 Promotional codes can only be used during the indicated period, and only once per order.
Some branded products may be excluded from the promotion. Promotional codes can not be used for the purchase of gift certificates. Please note that promotional codes can be linked to a minimum order value.
3.3 The value of the merchandise must correspond at least to the amount of the promotional code. If the value of the goods is higher, the difference can be offset with one of the means of payment offered. The amount of a promotional code is not paid in cash and does not earn interest. The promotional code is not returned when the merchandise is totally or partially returned.
3.4 Promotional codes can only be used before the order is placed. A subsequent posting is not possible. The promotional code can not be transferred to third parties. It is not possible to combine several promotional codes with each other unless we have agreed on something else.
4. PRICE AND RETURN MERCHANDISE
4.1 The prices in this catalog are indicated in €, net amounts, excluding shipping costs.
4.2 No product will be returned or exchanged.
5.1 Check the condition of the delivered goods without delay in order to exclude any problem caused by transport for example.
5.2 In accordance with the law, you are obliged to report any defect or anomaly to allow us to remedy it.
6. CUSTOMER CARE
If you have any questions, you can contact our customer service on TheCBDwholesaler.com
7. LEGAL NOTICE OF THE SITE
In spite of the great attention that they carry to the accuracy of the information diffused on this site, TheCBDwholesaler.com can not take any responsibility as for the fidelity, the actuality and the completeness of this information.
The cantonal authorities expressly reserve the right to modify part or all of the contents of this site, to delete it or to temporarily suspend its distribution, and this at any time without prior notice.
TheCBDwholesaler.com will not be held responsible for any material or immaterial damage that may be caused by access to the information disseminated or by their use or non-use, by the misuse of the connection or by technical problems.
7.1 Protection of data
When accessing our website, the following data is recorded: the IP address, date, time, numbering of the navigation software as well as information generally transmitted on the operating system, respectively on the navigation software. The registration of these data must allow their possible communication to third parties in the event of the fulfillment of a legal obligation, in particular pursuant to the Federal Law on the Supervision of Correspondence by Post and Telecommunication (LSCPT) and its ordinances. 'execution.
Some of these data can also be used to carry out anonymous statistical evaluations, in order to recognize trends to improve the offer available on our website. You can disable this feature via your internet browser, by disabling the cookies function.
7.2 Attendance statistics
The Internet server records only usage data that highlights statistical trends that improve our offer (log files).
This site uses two statistics tools: Google Analytics, a web analytics service provided by Google Inc. ("Google") and AW stats., A site analytics application installed on servers belonging to the Systems Branch information from CBD & CO.
You also have the option to disable or view the use of your cookies by Google.
By using this website, you consent to the processing of the above data by Google and AW stats under the conditions and for the purposes described above. These data are used for this purpose only and are not passed on to third parties.
Link to the Google Analytics terms and conditions:
7.3 Google AdWords
CBD & CO can exceptionally use the Google AdWords service but does not use the remarketing service. This service promotes state benefits (eg subsidies, etc.)
References and links
TheCBDwholesaler.com provides referrals and links to other websites .. Access to these sites and their use are at the risk of users. The cantonal authorities expressly declare that they have no influence on the form and content of the sites to which they refer. The information and services offered by these sites are entirely the responsibility of their authors.
This site is protected by copyright. The downloading and printing of some or all of the texts is in principle allowed. These operations do not entail any transfer of rights to the content, in particular, to the images presented.
Any reproduction, use or modification of the copyrighted content for public or commercial purposes is prohibited without the permission of the copyright holder.
1. Responsible institution
The institution responsible for the collection, processing and use of personal data under the Federal Data Protection Act is:
The purpose of this privacy statement is to inform you about the collection, processing and use of personal data.
2. Collection and use of personal data
Personal data is information that identifies you by your name, e-mail address or postal address. TheCBDwholesaler.com does not collect any of your personal data, except when you specifically provide such data (such as when subscribing to a newsletter by e-mail, participating in a survey, contest or publicity contest, when ordering samples or brochures or ask for information) and agree to their use.
We only save, use or transfer your personal data to the extent that you consent to it and to the extent - taking into account the content and timing - essential to each specific case, such as answering your questions or concerns, answering your requests or inform you of the results of a competition or publicity contest.
To do this, TheCBDwholesaler.com may need to transfer your personal data to other companies within the international Beiersdorf group or to external service providers for additional data processing. These service providers may be involved in the shipping of products, the distribution of advertising material or in the context of competitions. TheCBDwholesaler.com requires that these third parties agree to treat personal data in accordance with our guidelines and in compliance with this data protection statement.
Any other transfer of your personal data, such as the transfer of your login information from our websites to third party social networking sites or services such as Facebook or Twitter, requires your explicit prior consent. TheCBDwholesaler.com guarantees that it will not sell or rent your personal data to a third party. We may, however, be required to disclose information about you if we are required to do so by law or at the request of a public authority.
2. Contact, request for information, cancellation, blocking, deletion
You may at any time and free of charge oppose for the future the use of your personal data, request partial or total deletion or blocking, request information or make corrections to the data concerning you registered with us. This does not require a particular form. For example, you can use our contact form that you find on the website.
3. Data security
We have put in place technical and organizational measures to protect your data from loss, modification or access by a third party. The security procedures we use are regularly optimized to meet technological innovations.
4. Updates and modifications